Your Privacy Is Our Responsibility

Ber999's Privacy Policy —
Transparent, Secure & Trustworthy

Your personal information is extremely important to us. ber999 follows the highest technical and policy standards to protect every user's privacy. Learn more on this page.

Last Updated: January 1, 2026
256
Bit SSL Encryption
0%
Sale of Data to Third Parties
24/7
Security Monitoring
100%
Data Transparency

Ber999 ("we", "us") is one of Bangladesh's most trusted online gaming platforms. This privacy policy describes how ber999 collects, uses, and protects your personal information. By creating an account or using ber999's services, you are considered to have accepted this privacy policy.

Section 01

What Information We Collect

Ber999 only collects information that is strictly necessary to provide our services. We never ask for excessive or unnecessary data. The categories of information we collect are outlined below:

Data Type What Information Why It's Needed
Identity Information Full name, date of birth, national ID number For age verification and KYC completion
Contact Information Email address, mobile number For account verification and sending notifications
Financial Information Payment method details and transaction history For Secure Payment Processing
Technical Information IP address, browser information, device type For Security & Fraud Prevention
Usage Data Gaming history, login times, preferences To improve our services and enable personalization
What We Don't Collect

Ber999 never collects or stores your full bank account number, card PIN, or mobile banking password. Such information is processed securely through the payment gateway only.

Section 02

How We Use Your Information

Ber999 uses the data it collects for the following purposes, each designed to provide you with a better experience:

  • Account Management: Your information is used to create, verify, and secure your account.
  • Payment Processing: The necessary financial information is used to securely process your deposits and withdrawals.
  • Customer Support: Your data is used to resolve your queries and complaints quickly and accurately.
  • Security & Fraud Prevention: Your data is used to detect unusual activity and keep your account secure.
  • Personalized Experience: Usage data is analyzed to provide game recommendations and offers tailored to your preferences.
  • Legal Obligations: Data is retained to meet regulatory requirements and comply with Anti-Money Laundering (AML) obligations.
  • Marketing Communications: You will only be notified about new offers and promotions with your consent. You can unsubscribe at any time.
Important

Ber999 never sells your personal data to third parties for marketing purposes. Your information is used solely to improve ber999's services.

Section 03

Data Storage & Security Measures

Ber999 follows the highest industry security standards to protect your personal data. Our security systems operate around the clock and are updated on a regular basis.

Our technical security measures include:

  • 256-Bit SSL/TLS Encryption: All data transmissions are fully encrypted. No third party can read the information exchanged between your browser and our servers.
  • Firewall & Intrusion Detection: An advanced firewall system blocks unauthorized access and cyber attacks.
  • Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security when logging into your account.
  • Secure Data Centers: Our servers are stored in data centers secured to international safety standards.
  • Regular Security Audits: Third-party security experts regularly audit our systems.

Data Retention Period: Financial transaction records are retained for a minimum of 5 years as required by law. Other personal data is deleted in accordance with our policy after account closure.

What You Should Do

Your account security is partly in your own hands. Use a strong password, change it regularly, and never share your login credentials with anyone.

Section 04

Data Sharing & Disclosure

Ber999 respects your privacy. We never sell your personal data. However, there are specific circumstances where limited information may need to be shared:

  • Payment Processors: Necessary financial information is shared with trusted payment gateway providers to process deposits and withdrawals. They are bound by strict confidentiality policies.
  • Legal Obligations: Relevant data may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Fraud Prevention: In cases of serious fraud or criminal activity, information may be disclosed to law enforcement authorities.
  • Game Software Providers: Only the minimum necessary gaming data is shared with licensed software companies for the purpose of operating games.

Outside of the cases mentioned above, ber999 does not share your data with any other third parties. Every third-party partner is contractually bound to uphold our privacy standards.

Section 05

Cookies Policy

Ber999 uses cookies to ensure the website functions properly and to enhance the user experience. Cookies are small text files stored in your browser.

Cookie Types Purpose Duration
Essential Maintaining login sessions and security verification Until the session ends
Analytical Site usage analytics collection and service improvement 1 Year
Preferences Remembering language preferences, theme, and other settings 6 Months

You can disable cookies through your browser settings, though doing so may affect certain features of the site. Your consent is required for all cookies except essential ones.

Section 06

Your Rights

At ber999, you have full control over your data. We guarantee the following rights:

Right to Access
You may request to know what personal data we hold about you.
Right to Data Correction
You may request corrections to any inaccurate or outdated information.
Right to Erasure
Request deletion of your data within the limits permitted by law.
Right to Object to Processing
You may object to your information being used for marketing purposes.
Right to Data Portability
You can receive a copy of your data in a portable format.
Right to Restrict Processing
The ability to restrict how your data is processed under certain circumstances.

To exercise any of these rights, email us at support@ber999.biz. We will respond to your request within 30 business days.

Section 07

Protection of Minors

All ber999 services are strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.

  • Age verification is applied at the point of registration.
  • If a user is found to be underage, their account and all associated data will be deleted immediately.
  • If parents suspect their child is using ber999, please contact us immediately.
Committed to Child Protection

Ber999 complies with international standards on child protection. We also recommend the use of parental control tools to help keep minors away from gaming.

Section 08

Changes to the Privacy Policy

Ber999 reserves the right to update this Privacy Policy as needed. For any significant changes, we will take the following steps:

  • A notification will be sent to your registered email at least 7 days before any changes take effect.
  • You will be notified via a prominent banner or pop-up on the website.
  • The date of the most recent update will be noted at the top of this page.

Continued use of ber999 after any changes takes effect will be considered acceptance of the updated privacy policy. If you do not agree with the new policy, you always have the option to close your account.

Section 09

Privacy Contact

For any questions, concerns, or requests regarding your privacy, feel free to reach out to us. Our data privacy team is always ready to help.

Email

Support@ber999.biz
Typically responds within 24 hours

Live Chat

Live Chat on Website
24/7 Bangla Support

Why Your Data Is Safe with ber999

End-to-End Encryption
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. No hacker or third party can gain access to this data.
Zero Data Sale Policy
ber999 does not sell your data to any advertising companies or third parties. Your information is used solely to improve the service we provide to you.
Minimal Data Collection
We only collect what is strictly necessary. Requesting excessive or unnecessary information goes against ber999's policy.
You're in Full Control
View, update, or request deletion of your data at any time. Your information belongs to you.
Regular Security Audits
Independent security experts regularly audit ber999's systems to ensure there are no vulnerabilities.
Full Transparency in Bengali
Our Privacy Policy is written in plain, straightforward language — no complex legal jargon, just clear and easy-to-understand terms.

Start Your Safe Gaming Experience

Ber999 is committed to protecting your privacy. Open an account today and enjoy safe gaming on a platform you can trust.

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